A fellow IndiGo passenger helped him down the ramp, and Ratnendu Ray was wheelchair-bound before being taken to a hospital in Gurugram, where he was diagnosed with a trimalleolar fracture and ankle dislocation.

An Indigo Passenger recently shared his harrowing ordeal on social media, the Gurgaon-based man named Ratnendu Ray described his traumatic experience and blamed the airline for an ankle injury. The incident reportedly occurred on August 14. The incident left Ray with a fracture and ankle dislocation.

A fellow passenger helped Ray walk down the ramp, and he was rushed to a hospital in Gurugram, where he was diagnosed with a fracture and ankle dislocation.