"Call center conversation scripts" are not just "instructions for dummies." They are an essential tool that helps maintain order ... When it comes to the work of a call center, many people imagine a ...
Marc Saltzman is a prolific tech expert with one simple goal: to break down geek speak into street speak. Marc is a freelance journalist for more than 25 publications; a 17-time author (latest is ...
There’s a massive hole in Samsung’s Galaxy S25 Ultra camera plan - this makes no sense?! Here’s some food for thought… Samsung hasn’t changed the 3x zoom camera in the premium Galaxy Ultra flagship ...
T-Mobile's (NASDAQ:TMUS) network was among the systems hacked in a Chinese cyber-espionage operation that gained access into multiple U.S. and international telecommunication companies, the Wall ...
A whopping 48 million adults in the UK plan to buy Christmas gifts in 2024 with an average spend of £596 each on Christmas gifts. With such high footfall forecast in many centres across the UK ...