AI agents are already reengineering software development, business processes, and customer experiences. Here's what you need ...

MAXHUB has announced a partnership with Microsoft through the Microsoft Device Ecosystem Program to deliver a more secure and ...

Zoom Video Communications raised its forecast for fiscal 2025 revenue and adjusted profit on Monday, anticipating robust ...

(Reuters) -Zoom Video Communications raised its forecast for fiscal 2025 revenue and adjusted profit on Monday, anticipating ...

Tango Networks introduced Tango Extend for Webex Calling in a move to bring seamless mobile communication capabilities to ...

Peak Insight, an award-winning provider of Cisco Customer Experience, Hybrid Work, and Secure Networking solutions, has ...

Telstra has announced the winners of the 2024 Telstra Enterprise Partner Awards in Sydney. Telstra Business Group Executive ...

High-profile vendors are headed towards fully automating the customer service experience. Time to think about what experience management really means.

Contact Center as a Service (CCaaS) has positively impacted customer support by offering cloud-based, AI-driven tools, omnichannel capabilities and advanced analytics. As customer experience becomes a ...

Microsoft wants to reduce the cost ownership with the Link mini Cloud PC and Windows 365 service (compared to fleets of ...