Cisco, worldwide technology leader and NTT DATA, a global digital business and IT services leader, today announced an expanded partnership to transform how global enterprises access wireless ...
Contact Center as a Service (CCaaS) has positively impacted customer support by offering cloud-based, AI-driven tools, omnichannel capabilities and advanced analytics. As customer experience becomes a ...
T-Mobile confirms it was hacked in the wave of recently reported telecom breaches conducted by Chinese threat actors to gain access to private communications, call records, and law enforcement ...