CallTower now extends high-quality Operator Connect to 27 countries, bolstering seamless global communication for enterprises ...

Expanding Analytics Applications Driving the Market at 19.6% CAGR, Reaching Revenues of $9.11 Billion by 2032 Global Contact ...

The cloud-based contact center market is being driven by increasing demand for cloud-based services among businesses due to ...

Contact Center as a Service (CCaaS) has positively impacted customer support by offering cloud-based, AI-driven tools, omnichannel capabilities and advanced analytics. As customer experience becomes a ...

Cisco introduces plug-and-play use case and industry-specific AI PODs, making it easier for partners to sell and customers to ...

Operator Welcome to Cisco's first quarter fiscal year 2025 financial results conference call. At the request of Cisco, today's conference is being recorded. If you have any objections, you may ...

Microsoft granted Nokia an extension for the vendor to continue supplying data center equipment powering Microsoft’s cloud ...

As a tech journalist, Zul focuses on topics including cloud computing, cybersecurity, and disruptive technology in the enterprise industry. He has expertise in moderating webinars and presenting ...

A new, simplified licensing model provides unified support for Cisco Wi-Fi devices that are managed from the cloud, on-premises ... managed via Cisco Catalyst Center, which features real-time ...

With the breadth of our portfolio, we are uniquely positioned to capitalize on this AI technology demand,' Cisco CEO Chuck ... partially offset by growth in contact center and CPaaS offerings.

There’s no longer a cloud-managed-only or a controller-managed-only AP. This is a truly unified product portfolio,” Landry said. [Related: Cisco’s Revamped Leadership To Pave The Way Toward ...

Cisco Systems today announced ... Historically, customers had to choose between cloud-managed Meraki APs or managed on-premises through Catalyst Center. With the new APs, customers can manage ...