What fears or objections do potential customers frequently have, and how do you effectively address them? We posed this ...

If you've been on a road trip, you’re probably familiar with modern tolling systems that allow you to pay your toll fees ...

Aussie Broadband, the Australian operated telco hailing from regional Victoria, has doubled down on a service model that many ...

At his previous call center job, without an AI program, he answered at most 30 calls per eight-hour shift. Now, he gets through that many before lunchtime. He gets help from an AI “co-pilot,” an ...

Talk about rising to the occasion under pressure ... for that person – and deliver they certainly do. Not a bad customer service philosophy to adopt for any business. How would you handle ...

AT&T is leveraging generative AI and large language models to expand the capabilities of Ask AT&T, its internal AI tool.

The tool has also saved customer-service agents several minutes per call, he added. "I have people routinely talk about how it's helping them get through their day in a more efficient way," Markus ...

Call Amazon ... using this service. In other words, things can get a bit tricky if you're sharing an account with someone else. Now you've officially entered the chat. Type "Talk to associate ...

MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa Job Summary: To effectively ...

Editorial Note: Talk Android may contain affiliate links ... Looking for all the latest Call of Duty Mobile Free Redeem Codes? We have you covered! Call of Duty is a classic military-based first ...

Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone.

Debt-troubled UK broadband ISP TalkTalk recently published their group accounts for the year to 29th February 2024, which reveals that their on-net customer base (fibre FTTP/C and broadband) fell ...