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What can I do if the video is abnormal when using the Multiple Inputs/Outputs port?
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tcl2 天
What can I do if the TV has a horizontal line?
If the TV has a horizontal line, please kindly call TCL hotline number for instant help.
tcl2 天
What can I do if I cannot turn off the TV through the TV remote?
If you cannot turn off the TV via the TV remote, please follow the below methods to do the troubleshooting: 1. Check whether the TV remote works properly or not. 2. Press the physical power button on ...
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What can I do if the TV cannot start up successfully from the standby status?
If your TV cannot start up successfully, please follow the methods below to do the troubleshooting: 1. Unplug the power cord from the socket and plug it back in to restart the TV. 2. Change another ...
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What can I do if the TV has cross lines issue?
If the TV has lines cross issue, please kindly call TCL hotline for instant help.
tcl2 天
What can I do if the TV keeps restart/power on and off always?
If your TV keeps the power on and off always, please follow the steps below to do the troubleshooting: 1. Check whether the surge protector works properly. 2. Try to power cycle the TV. You could ...
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What can I do if the wifi network is very slow on the TV?
If the wifi network is very slow on your TV, please follow the below methods to do the troubleshooting: 1. Check the wifi speed on your mobile phone. If the wifi speed is very slow on your mobile ...
tcl2 天
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