A ransomware attack against a software vendor has pushed the coffee chain to temporarily rely on manual scheduling to ensure ...

While customers feel more pressure to tip across industries, they still tip a relatively stable 18% at restaurants.

Of the consumers planning to order out, a majority just said it was easier and a third said it’s cheaper or equal to the cost ...

The transaction, which is expected to close early next year, will allow the sandwich chain to accelerate its growth and ...

Comparable sales headwinds haven’t slowed Jack in the Box’s growth, with the brand opening more stores than it closed for the ...

What does customer experience mean at a restaurant? Customer experience (CX) in restaurants encompasses every aspect of the ...

The fast casual chain is also on track to open a record-number of restaurants this year in the range of 285 to 315 units.

With roughly 100 stores, the salad chain is looking to fill in existing markets, develop its franchisee base and set itself ...

During concept testing, guests said the Fresh Forward 2.0 image, which includes warmer wood tones and improved lighting, ...

McDonald’s will invest over $100 million to aid franchisees heavily impacted by the E. coli outbreak tied to slivered onions ...

In its largest deal since the concept was introduced in September, Griddle & Go will open in New Jersey in October 2025.

In his first months as the chain’s VP of innovation and growth, Anthony Amoroso helped create new menu items like Rigatoni al ...