Using artificial intelligence to automate and redirect calls could save the DWP and HMRC millions of hours each year, ...

Just over 10 years ago, Cabinet Office minister Francis Maude wrote to departments asking them to end check-off – the method ...

Business and trade secretary says chief trade negotiation adviser achieved objective to build up department’s capability ...

Officials working in the wider DBS customer services team will stage action short of strike from 9-24 December.

Traditionally, resilience in the UK has focused on response and recovery. However, current threats such as conflict, cyber ...

Whether you know it or not, you’ve likely encountered a Private Finance Initiative (PFI) or two. Have you ever wondered how ...

PAC chair says impact of local authority auditing crisis on cross-government snapshot is 'deeply unsatisfactory' ...

Think tank says ministers should consider banking – rather than spending – some of the uplift that will come from Rachel ...

There is not enough institutional knowledge in Whitehall to support prime minister Keir Starmer's pursuit of a more ...

ICRIR provides information to victims, survivors and their families about Troubles-related deaths and serious injury, and ...

The government will create a new Laboratory for AI Security Research to help the UK “stay ahead in the new AI arms race”. Pat ...

The role is the second Cabinet Office second perm sec role created during Starmer's administration, with Clara Swinson ...