As power requirements for solutions such as artificial intelligence skyrocket, agencies need to keep data centers cool, ...

From South Carolina to New York and beyond, states, cities and counties are vastly improving contact center experiences with ...

“A cybersecurity mesh is a platform that provides centralized management and visibility across a vast ecosystem of solutions, ...

Edge computing can enhance citizen services, but equipment must be properly hardened against physical and environmental ...

AIoE introduces AI-driven automation, in which people may be part of the loop but AI systems make decisions independently or ...

Modular data centers allow state IT leaders to assemble a data center in a container or trailer for rapid deployment.

Some of the federal funding initiatives include the $42.45 billion Broadband Equity, Access and Deployment grant program — ...

Joel Keller spent more than a decade in IT before becoming a full-time journalist. He has written for The New York Times, ...