Microsoft says it’s working with Ubisoft to fix a problem with its latest Windows 11 update that’s been crashing some games, and it’s put the update’s release on pause for devices with those games in the meantime.

Find out why Microsoft has paused the Windows 11 update for computers with certain Ubisoft games. Get the latest on the crashing issues and how to resolve them.

Microsoft has confirmed that its Windows 11 version 24H2 update is causing problems for some Ubisoft games, including crashes and black screens. In response, the company has halted the update’s rollout for devices with the affected games installed while working on a solution with Ubisoft,

Both Microsoft and Ubisoft are working on a fix. Gamers running Windows 11 may be inadvertently preventing the latest update from being installed because of the titles on their PC. The update in question is Windows 11 24H2 which brings with it several improvements and new features.

The best way to get the Windows 11 24H2 update is through the standard method used for any other Windows update. First, make sure you're connected to the internet, then open the Settings app on your computer. Click on the "Windows Update" option in the left sidebar, and select the "Check for Updates" button on the right.