For a Surface Go, a charger with a rating of 15 watts and more is recommended. If you are using a charger with a power rating of 12 watts or less, the battery might not charge at all and would ...

Dirt or corrosion on the connector pins can prevent the Surface Pro 9 from charging. Unplug the power supply from the wall, clean the pins on the connector with a pencil eraser, and then use a cotton ...

For a force shutdown, press and hold the Power button for about 30 seconds until the screen turns off. Then, press and hold the Volume-up button and the Power button simultaneously for about 15 ...