Struggling to choose between ACD vs IVR? Learn which one's best if you have to choose and when you should use both.

An Andover woman is recovering after being mauled by two dogs while walking alone along the Redbud Trail. One local small ...

President-elect Donald Trump is starting to fill key posts in his second administration, putting an emphasis so far on aides ...

Verizon Business' 2024 Innovation Sessions launched in Chicago, followed by New York City and Washington, D.C ., with this ...

Several changes are coming to the federal acquisition sector including OFPP’s new requirements for procurement forecasts and subcontracting oversight.

How Hello Alice co-founders Elizabeth Gore and Carolyn Rodz survived a terrible, horrible, no good, very bad year of legal ...

The holiday shopping season is off and running on Cyber Monday, while the Better Business Bureau keeps track of scams. "We ...

Margot Robbie appeared on the “Talking Pictures” podcast with TCM’s Ben Mankiewicz and revealed that her “Wolf of Wall Street ...

International drugs kingpin Paul Green oversaw up to £7bn of drugs being smuggled to the UK among boxes of fruit and veg ...

Cell phone providers AT&T and Verizon could notice a slightly lower-than-expected cell phone bill in response to last month’s ...

The data tells the story of growth in small businesses for the year. According to NEXT, the Small Business Administration ...