ISPs say their “excellent customer service” is why users don’t switch providers
Lobby groups for Internet service providers claim that ISPs' customer service is so good already that the government ...
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How to Speak With a Real Person at Best Buy Customer Service
Best Buy makes it easy to speak with one of their customer service representatives on the phone. Just make sure to call the ...
‘I used to work for att in the cellular settings on the phone does it show the T-Mobile network?’: Woman buys iPhone 16. Then she gets home
In a TikTok, a T-Mobile customer says her brand-new iPhone was not connecting to service right out of the box.
How To Improve Contact Center CX Without Buying New Tech
Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you ...
Copper wire thefts leave CenturyLink landline customers in St. Paul without phone service for weeks
Charlie Olivera, who runs Discount Auto Glass at 510 University Ave., usually takes customer calls on three business lines.
How to Speak With a Real Person at Target Customer Service
Getting a human from Target on the other line to help you is not straightforward. Here is the best way to get in contact with ...
7 Problems Contact Center Analytics Can Solve Right Now
Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing ...