Rima Alaily is using public communications to position the world’s third-largest company as a champion of transparency.

Microsoft's system for unified communications in the enterprise. It includes instant messaging (IM), voice over IP (VoIP) and Web conferencing both within the organization and externally.

Two big battles Microsoft’s legal team is facing are being waged not in the courtroom but in the court of public opinion by the company’s corporate vice president and deputy general counsel ...