In most cases, running the Windows troubleshooters or performing a power cycle should restore Bluetooth functionality on your ...

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Check the battery of the Bluetooth device. Make sure that the Battery is not drained. If possible, replace the batteries with new ones. Windows recognizes your Bluetooth device as an Unknown device.

The first step in troubleshooting Bluetooth issues is to ensure that Bluetooth is turned on both on your Surface Pro 9 and the device you are trying to connect. Check the Action Center on the right ...