CRM platforms and VoIP systems go hand-in-hand. Find out more about this integration and what it can do for your business.

Get step by step guidance on the unique elements required for a call center business plan, including hiring, finances, and ...

Cybersecurity compliance may feel overwhelming, but a few clear steps can make it manageable and ensure your business stays on ... bootkit designed for Linux systems RomCom exploits Firefox ...

While it’s impossible to eliminate fraud risk entirely, you can implement a variety of best practices — most of which do not ...

Financial inclusion is a powerful driver of economic growth and poverty alleviation, particularly in emerging markets. By ensuring that individuals and businesses have access to affordable financial ...

Peer-to-Peer Payment Systems (P2P) are changing the way we handle money transfers. These systems allow individuals to send ...

Many of the breached systems were not properly equipped with tools that recorded network activity, making it harder to ...

Delaware recently expanded its availability of internet-connected tablets to each prisoner in the state. Prisoners say it has ...

A PBX (private branch exchange) system allows an organization to manage incoming and outgoing phone calls, as well as ...

Each device is known to the system and identified by an immutable hardware-based identifier. For internet traffic, though, packetized data will pass through multiple network nodes—think of them ...