It was Rivelo’s first keynote as CEO of Tampa, Fla.-based ConnectWise, which has 45,000 customers around the world who use its ticketing system, remote monitoring and management tools ...

ConnectWise helps teams automate various tasks ... such as assigning and resolving customer tickets. Next, the ‘Centralized Data’ tab at the bottom combines all your data across various ...

It also comes with ConnectWise Sidekick™ for Security. This AI-driven digital assistant helps MSPs easily get status on open tickets, assess security posture for their clients, and respond to ...

At the center of this update is a new, dedicated ConnectWise PSA application that acts as a single, intuitive hub for managing critical integration elements. It’s designed to simplify workflows, ...

Sign up to get early access to tickets and special offers all year long! All you have to do is register, and we'll notify you when a presale or special offer is live ...

August eTech, a Syncro MSP partner that recently transitioned from ConnectWise, has a team of 25 technicians and service personnel. The company plans to leverage Ticket Sentiment Analysis to ...

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