Expanding Analytics Applications Driving the Market at 19.6% CAGR, Reaching Revenues of $9.11 Billion by 2032 Global Contact ...

Contact Center as a Service (CCaaS) has positively impacted customer support by offering cloud-based, AI-driven tools, omnichannel capabilities and advanced analytics. As customer experience becomes a ...

The cloud-based contact center market is being driven by increasing demand for cloud-based services among businesses due to ...

Microsoft granted Nokia an extension for the vendor to continue supplying data center equipment powering Microsoft’s cloud ...

As a tech journalist, Zul focuses on topics including cloud computing, cybersecurity, and disruptive technology in the enterprise industry. He has expertise in moderating webinars and presenting ...

A new, simplified licensing model provides unified support for Cisco Wi-Fi devices that are managed from the cloud, on-premises ... managed via Cisco Catalyst Center, which features real-time ...

With the breadth of our portfolio, we are uniquely positioned to capitalize on this AI technology demand,' Cisco CEO Chuck ... partially offset by growth in contact center and CPaaS offerings.

There’s no longer a cloud-managed-only or a controller-managed-only AP. This is a truly unified product portfolio,” Landry said. [Related: Cisco’s Revamped Leadership To Pave The Way Toward ...

Cisco Systems today announced ... Historically, customers had to choose between cloud-managed Meraki APs or managed on-premises through Catalyst Center. With the new APs, customers can manage ...

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said investors are likely taking note that Cisco’s struggle to grow in the AI era mirrors its initial failure to grow during the emergence of the cloud ... a range of call center tasks.