Written for usability professionals and others who serve in this role, this book offers techniques, examples, cases, and tools that will enable you to cost-justify the appropriate usability investment ...

Whilst the CUQ tool measures UX and usability of chatbots, other tools exist, including the ALMA Chatbot Test Tool (Martín et al. 2017) which measures similar factors to CUQ, such as: Other usability ...

Automated tests may be used to test the accessibility of a product, but the results should be used cautiously. Automated tests do not check for all issues and can miss the nuance needed for usability ...

Delivering applications that are strong, dependable, and perform well depends on software testing. Knowing the different ...