Amy Nichol Smith spent more than 20 years working as a journalist for TV and newspapers before transitioning to software and hardware product reviews for consumers and small businesses.

If your organization's looking for a general-purpose VoIP phone system, check out Intermedia Unite. Although it's not the cheapest business VoIP service in our roundup, it has enough flexibility ...

There are also options for expanding more advanced ... Grasshopper offers a comprehensive cloud phone service platform for small businesses across North America. The solution needs no hardware ...

As you start researching cloud phone systems for small business, though, you’ll likely find each option has a long list of attractive features. It’s easy to get overwhelmed—but you don’t ...