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7 天
How to Speak With a Real Person at Target Customer Service
Getting a human from Target on the other line to help you is not straightforward. Here is the best way to get in contact with ...
7 天
How To Improve Contact Center CX Without Buying New Tech
Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you ...
Channel NewsAsia Singapore
13 天
IN FOCUS: What happens when you contact a bank or telco customer care centre?
A recent report found that Singaporeans spent more than 30 million hours on hold with customer service last year. With banks ...
6 天
ICS Partners with CallCabinet to Enhance Compliant Customer Service
ICS.cx and CallCabinet are partnering to deliver top-notch customer experience, operational efficiency, and actionable ...
Channel NewsAsia Singapore
13 天
IN FOCUS: How banks and telcos try to deliver top-notch customer service
SINGAPORE: Many of us have experienced it. On hold for the third or fourth time trying to resolve an issue with your phone ...
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