The showdown between Microsoft and Salesforce intensifies as both tech giants race to lead in autonomous agent technology.

Microsoft says it isn’t using customer data from its Microsoft 365 apps to train its AI models. The clarification addresses reports circulating online in the last few weeks claiming Microsoft required ...

Microsoft's new AI features in Word and Excel raise alarms over its data scraping practices and user privacy implications.

Microsoft has been able to gain a strong handle on existing and potential issues facing the product and brand, gaining the capability to minimize or alleviate any issues before they get out of control ...

Skype has permanently halted credit and phone number sales as Microsoft pushes users toward monthly subscriptions.

Customer experience (CX) provision is a crucial aspect of any business strategy, as it can influence consumer loyalty, ...

Customers are dissatisfied with Copilot, rivals are circling, and Microsoft insiders are skeptical: a BI exclusive.

Almost half a million Hopper GPUs went to Microsoft in 2024. Chinese companies are also at the forefront.

Ultimately, this synergy between companies including Azure, CDW and Microsoft is setting new standards for customer-centric innovation. It just requires that humans continue to train the models and ...

Despite the claims, Microsoft 365 replied to the thread, stating: “In the M365 apps, we do not use customer data to train ...